Terms & Conditions
These Terms govern your use of Nezay services including transfers, bill payments, gift card exchange, and crypto-to-Naira conversion. By using Nezay, you agree to these Terms.
Eligibility and Account Use
- You must provide accurate information and maintain account security.
- You are responsible for all activity performed through your account.
- We may suspend or limit accounts involved in suspicious or unlawful activity.
Transactions and Settlement
- Transaction times may vary based on network conditions, partner systems, and compliance checks.
- Crypto conversion rates are dynamic and may change before order confirmation.
- Completed and verified transactions may be irreversible.
Fees
Applicable fees, rates, and limits are shown in-app or at checkout before confirmation of a transaction.
Prohibited Use
- Fraud, money laundering, terrorism financing, sanctions violations, or illegal transactions.
- Attempting to bypass controls, reverse engineering, or abuse of the platform.
Risk Disclosure
Virtual asset prices can be volatile. Nezay does not provide investment advice. You are responsible for your decisions when converting crypto to Naira.
Limitation of Liability
To the extent allowed by law, Nezay is not liable for indirect, incidental, or consequential losses, including losses from third-party service outages or market volatility.
Changes to Terms
We may update these Terms periodically. Continued use after updates means you accept the revised Terms.